Novotel Santiago Providencia
Qué dicen los huéspedes
I enjoyed a seamless stay at the Novotel Providencia. Very pleasant and happy staff, cleanliness was impeccable and the rooms were fitted out superbly. Lighting was well thought out, bed was super comfortable with great pillow selection and the elevator smooth and fast.
Alan
octubre de 2022
i really like the 24/ 7 after hours room service only limit stuff like the burgers and steak. most of the menu is only for the dining area. 2 market shopping marking next to the hotel and pizza place across the hotel.
Lucia
octubre de 2024
Comfortable room with excellent shower! Mini fridge coffee machine and complimentary water bottles in the room as well as a fountain available in each floor to refill your bottle. Breakfast was wonderful with a large selection of food. Bar staff and doorman were very helpful. Location is prime a bit far from airport and historic center but in a very safe area full of malls, restaurants; two metro stops walking distance so as ATM and grocery!
Virginia
junio de 2024
The beds were especially comfortable and the room spotless; the daily room service was very thorough. The location of the property is very good, with close connection to the Tabalada Metro station providing wide access to the city. Nearby Costanera Tower and shopping can provide for most every travelers needs. Wait staff at the restaurant was good and courteous, and at the entry floor bar, and the complimentary breakfast complete and tasty. The elevators were fast and timely. Everything was very clean. Special kudos to Nihat on the Front Desk staff who was very helpful in getting us a room as soon as available after an all night flight.
James
marzo de 2024
The location of the hotel is excellent. It is close to Costanera Centre and has several good eateries around. The location is safe for solo travelers. The rooms are decently sized and very clean. The staff is quite helpful. I arrived early in the morning, and the staff was able to accommodate my early check-in without any complications.
Kshitija
agosto de 2024
It is an excellent location in a very safe neighborhood. My wife and I are retired and we felt very safe walking home at night from neighborhood bars and restaurants. It is a 5-7 minute walk from a metro line that takes you to all the main attractions. There are a variety of very good restaurants within a five minute walk of the hotel. The front desk staff (in particular Christina)were very helpful. I had an issue with my plane reservation and they were very helpful to rectify the problem. The hotel pool was heated properly. Highly recommended.
David
febrero de 2024
Rooms were quiet, clean and super comfortable. The breakfast buffet had tons of options available and open until 10:30am which was nice for days we slept in. Staff were awesome and helpful, especially Camila that worked at the buffet and restaurant. Hotel was in an excellent location with tons of restaurant options near by.
Cailey
diciembre de 2024
Love this hotel & its amenities! From Patricio at the front desk to keycard security provided, I enjoyed the stay an felt safe . Great recommendations from Patricio which I appreciate. The staff is mostly bilingual. Location is close to a lot of restaurants and bars. The area is safe which is important. Would recommend without a hesitation. Maybe next time I’ll get a view from my room.
Sunshine
marzo de 2025
The breakfast buffet is one of the best I have ever had. The variety is impressive, the coffee is amazing (try the expresso machines, especially the vanilla cappuccino!), staff is kind and accommodating. Honestly the breakfast is well worth the price, especially since food is quite expensive in Chile; you won't find a better price for such an amazing breakfast. Apart from that, this hotel follows all Accor standards: great structure, great beds, great lighting, clean and comfortable overall. Staff is generally kind and attentive, apart from the room service (more on that on the next section). Props to the sauna and pool, accessible to all guests (sauna needs a reservation); a great relaxing option for the end of the day. The location is simply perfect, in the heart of Providencia, easy access to the subway (5min walk), to bars/restaurants in the region (10-15min walk) and to shopping options (Costanera Mall is a 10min walk as well). This hotel has everything going for it and I doubt you won't have a great experience staying here.
Lucas
junio de 2023
The most “luxurious” we stayed during our 2 weeks vacation. Great price, good location and helpful staff. We arrived on an overnight flights and the staff let us freshen up in the spa. Large and good buffet style breakfast. Safe and green neighborhood, walking distance to shops, restaurants and excellent metro.
Jeroen
marzo de 2024
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